:root{font-family:-apple-system,BlinkMacSystemFont,"PingFang SC","Microsoft YaHei",sans-serif;color:#242a2b;background:#f7f8f8;font-synthesis:none;letter-spacing:0;--green:#126e60;--line:#dce3e2;--muted:#697574}
*{box-sizing:border-box}body{margin:0;font-size:15px;line-height:1.65}button,input,select{font:inherit}button{cursor:pointer;min-height:44px;padding:9px 19px;border:1px solid transparent;border-radius:5px;background:var(--green);color:white;display:inline-flex;align-items:center;justify-content:center;gap:8px;font-weight:600}button:hover{filter:brightness(.94)}button:disabled{cursor:wait;opacity:.55}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible{outline:3px solid #e7ad37;outline-offset:3px}input[type=radio],input[type=checkbox]{accent-color:var(--green);width:18px;height:18px;flex-shrink:0}button.quiet{background:transparent;border:0;color:#525e5d;padding:7px 10px}button.secondary{background:#fff;color:#343e3d;border-color:#bfcac8}button.danger{background:#a13b38;color:#fff}.topbar{height:73px;background:white;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 30px;gap:16px}.brand{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.brand strong{font-size:18px}.brand>.lucide{color:var(--green)}.pilot{font-size:12px;color:#785716;background:#fcf3dc;padding:2px 8px;border-radius:3px}.lucide{width:20px;height:20px;flex-shrink:0;stroke-width:1.75}.workspace{max-width:1320px;margin:auto;display:grid;grid-template-columns:205px minmax(0,1fr);min-height:calc(100vh - 73px)}aside{padding:34px 20px 24px 27px;border-right:1px solid var(--line)}.aside-label{font-size:12px;color:var(--muted);margin-bottom:15px}nav>div{padding:10px 0;display:flex;align-items:center;gap:11px;color:#78817f;font-size:14px}nav .active{color:var(--green);font-weight:600}nav .past{color:#3c5550}.step-dot{border:1px solid #bdc8c5;width:24px;height:24px;border-radius:50%;display:grid;place-items:center;font-size:11px;flex-shrink:0}.active .step-dot{background:var(--green);color:white;border-color:var(--green)}.session{border-top:1px solid var(--line);margin-top:24px;padding-top:15px;font-size:11px;color:var(--muted);overflow-wrap:anywhere}main{padding:34px 46px 64px;min-width:0;background:white}main:focus{outline:none}.kicker{color:var(--green);font-size:12px;font-weight:600;margin:0 0 8px}.section-head{display:flex;align-items:center;justify-content:space-between;gap:20px;border-bottom:1px solid var(--line);padding-bottom:18px;margin-bottom:26px}h1{font-size:26px;line-height:1.4;margin:0;font-weight:650}h2{font-size:19px;margin:25px 0 12px}p{margin:0 0 16px;overflow-wrap:anywhere}.lead{font-size:17px;color:#394846;max-width:820px}.subtle{font-size:13px;color:var(--muted)}.notice-band{border-left:3px solid #d3a54b;background:#fff9ec;padding:13px 17px;margin:18px 0;font-size:13px;color:#695529}.field{margin:22px 0}.field>label,.field>legend{display:block;font-weight:600;margin-bottom:9px}.field select{width:100%;max-width:390px;border:1px solid #bfcac8;border-radius:4px;padding:10px;background:white;color:#222}.check{display:flex;gap:10px;align-items:flex-start;margin:20px 0}.check input{margin-top:4px}.actions{display:flex;align-items:center;flex-wrap:wrap;gap:12px;margin-top:28px;padding-top:22px;border-top:1px solid var(--line)}.choice{display:flex;align-items:flex-start;gap:11px;padding:13px 15px;border:1px solid var(--line);border-radius:4px;background:white;margin:10px 0;cursor:pointer;line-height:1.6}.choice input{margin-top:3px}.choice:has(input:checked){background:#edf7f3;border-color:var(--green)}.choice span{min-width:0}.study-picks{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin:25px 0}.study-picks .choice{margin:0;padding:18px}.study-picks small{display:block;font-size:13px;font-weight:400;color:var(--muted);margin-top:3px}.instruction{display:grid;grid-template-columns:28px 1fr;gap:12px;padding:16px 0;border-bottom:1px solid #ebeeee}.instruction .num{color:var(--green);font-size:12px;padding-top:3px;font-weight:700}.process{border-bottom:1px solid var(--line);margin:0 0 26px}.process-row{display:grid;grid-template-columns:30px 1fr;gap:12px;padding:15px 0;border-top:1px solid var(--line)}.process-row .lucide{color:#586a67;margin-top:4px}.process-row strong{font-size:14px}.process-row p{font-size:14px;color:#63716d;margin:5px 0 0}.mail{border:1px solid var(--line);border-radius:5px;margin:20px 0;background:#fff}.mail-head{display:flex;align-items:center;gap:10px;padding:15px 19px;border-bottom:1px solid var(--line);font-size:13px;background:#f7f9f8}.mail-head strong{color:#2c423d}.mail-body{padding:24px;font-size:17px;line-height:1.9}.mail-body p:last-child{margin-bottom:0}.task-meta{display:flex;gap:12px;flex-wrap:wrap;align-items:center;font-size:13px;color:var(--muted);margin-bottom:18px}.timer{font-variant-numeric:tabular-nums;display:inline-flex;align-items:center;gap:7px;color:#856122;background:#fff8e7;padding:4px 9px;border-radius:3px;min-width:95px}.timer.urgent{color:#ae3833;background:#fff1ef}.task-text{font-size:19px;line-height:1.8;padding:20px 0 24px;margin:0;border-bottom:1px solid var(--line)}.table-wrap{overflow-x:auto;margin:20px 0 26px}table{width:100%;border-collapse:collapse;font-size:14px;min-width:450px}th,td{padding:13px 11px;border-bottom:1px solid var(--line);text-align:left}th{font-size:12px;background:#f5f8f7;color:#4e605c}td:first-child{font-weight:600}fieldset{border:0;padding:0;margin:0}.question{padding:22px 0;border-bottom:1px solid var(--line)}.question legend{float:left;width:100%;margin-bottom:13px;font-weight:500}.likert{clear:both;display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:8px;max-width:620px}.likert label{display:flex;flex-direction:column;align-items:center;justify-content:center;border:1px solid var(--line);border-radius:4px;min-height:60px;gap:4px;cursor:pointer}.likert label:has(input:checked){background:#edf7f3;border-color:var(--green)}.likert input{width:16px;height:16px;margin:0}.anchors{display:flex;justify-content:space-between;max-width:620px;color:var(--muted);font-size:12px;margin-top:5px}.feedback{display:flex;align-items:center;gap:12px;padding:24px 0;font-size:18px}.feedback .lucide{width:28px;height:28px;color:var(--green)}.error-inline{color:#9b302a;font-size:14px}.loading{padding:40px;color:var(--muted)}#notice{position:fixed;bottom:22px;left:50%;transform:translateX(-50%);max-width:calc(100vw - 32px);width:max-content;background:#842e2e;color:white;padding:12px 20px;border-radius:5px;z-index:10;box-shadow:0 4px 15px #0002}dialog{border:1px solid var(--line);border-radius:8px;width:min(560px,calc(100vw - 28px));padding:26px;color:#26332f}dialog::backdrop{background:#18282266}dialog h2{margin:0 0 13px}dialog .actions{padding-top:20px;margin-top:20px}.done{border-top:1px solid var(--line);padding-top:20px;margin-top:25px}strong{font-weight:650}[hidden]{display:none!important}
table{min-width:280px;table-layout:fixed}th,td{overflow-wrap:anywhere}
.brand-label{font-size:13px;color:var(--muted)}textarea{display:block;width:100%;resize:vertical;min-height:155px;padding:13px 15px;border:1px solid #bfcac8;border-radius:4px;font:inherit;line-height:1.8;color:#242a2b;background:white}textarea:focus-visible{outline:3px solid #e7ad37;outline-offset:3px}.draft-line{display:flex;justify-content:space-between;gap:12px;color:var(--muted);font-size:12px;margin-top:6px}.policy{border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:15px 0;margin:24px 0}.policy summary{display:flex;align-items:center;gap:8px;color:var(--green);font-weight:600;cursor:pointer}.policy p{font-size:14px;margin:14px 0 0}.team-member{display:grid;grid-template-columns:30px 1fr;gap:14px;padding:21px 0;border-bottom:1px solid var(--line)}.team-member>.lucide{margin-top:4px;color:var(--green)}.team-member h2{font-size:18px;margin:0 0 8px}.team-member h2 span{font-size:13px;font-weight:400;color:var(--muted);margin-left:12px}.team-member p{margin:0;font-size:14px}.mail-address{display:grid;grid-template-columns:60px 1fr;gap:6px 12px;margin:0;padding:16px 24px;border-bottom:1px solid var(--line);font-size:13px}.mail-address dt{color:var(--muted)}.mail-address dd{margin:0;overflow-wrap:anywhere}.mail-body p.signature{font-size:14px;color:var(--muted);margin-top:22px}.mail-body p.signature:empty{display:none}.case-facts{padding:6px 0 2px}.case-facts h2{font-size:17px}.case-facts p{margin:9px 0;font-size:15px}.policy-statement{border-top:1px solid var(--line);padding:4px 0 0}.policy-statement h2{font-size:18px}.joint-signature{border-top:1px solid var(--line);display:flex;flex-wrap:wrap;gap:20px;padding-top:18px;font-size:14px;color:#485f58}.joint-signature span{display:flex;align-items:center;gap:8px}.sent-note{display:flex;align-items:flex-start;gap:10px;font-size:13px;color:var(--muted)}.sent-note p{margin:0}.sent-note .lucide{width:17px;margin-top:3px}.chat-line{padding:18px 0;border-bottom:1px solid var(--line)}.chat-line strong{font-size:13px;color:var(--green)}.chat-line p{margin:7px 0 0}.chat-line.employee strong{color:#686e74}.next-question{font-size:16px;margin-top:24px;padding-top:15px;border-top:1px solid var(--line)}.queue-table th:nth-child(1){width:27%}.queue-table th:nth-child(2){width:21%}.queue-table th:nth-child(3){width:52%}.research-main{max-width:1180px;margin:auto;padding:34px 38px}.research-main select{width:100%;padding:12px;font:inherit;background:white;border:1px solid var(--line);border-radius:4px}.research-main a{color:var(--green);text-underline-offset:4px}.research-main .research-links{display:flex;gap:25px;flex-wrap:wrap;margin:20px 0 28px}.research-main .material-block{padding:26px 0;border-top:1px solid var(--line)}.research-main .material-block h2{margin-top:0}.research-main .material-block h3{font-size:16px}.research-main .matrix{font-size:13px}.research-main .matrix th:nth-child(1){width:15%}.research-main .matrix th:nth-child(2){width:12%}.research-main .matrix th:nth-child(3){width:44%}.research-main .matrix th:nth-child(4){width:29%}.research-main details{margin:18px 0}.research-main details summary{cursor:pointer;font-weight:600}.research-main details p{margin-top:12px}
.case-rules{padding:12px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);margin:12px 0}.case-rules h2{font-size:15px;margin:0 0 7px}.case-rules p{font-size:14px;margin:0;line-height:1.75}.decision-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:24px;align-items:start}.decision-field{padding-top:6px;min-width:0;margin:16px 0}.decision-field .choice{padding:9px 12px;margin:8px 0;font-size:14px;font-weight:400;min-height:44px}.task-meta{position:sticky;top:0;z-index:2;background:white;padding:10px 0;border-bottom:1px solid var(--line)}.timer{min-width:155px}.practice-explanation{margin:24px 0}.practice-explanation h2{font-size:16px}.work-surface .section-head{margin-bottom:16px;padding-bottom:12px}.work-surface .task-text{padding:12px 0 16px;font-size:17px}.work-surface .case-facts h2{margin:16px 0 7px;font-size:16px}.work-surface .case-facts p{margin:6px 0;font-size:14px}.work-surface .actions{margin-top:18px;padding-top:16px}
@media(max-width:1000px){.decision-grid{grid-template-columns:1fr;gap:0}}
.background-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px 24px;align-items:start}.background-grid .field{margin:0;min-width:0}.background-grid .field>label{font-size:14px;line-height:1.65}.background-grid .field select,.background-grid input[type=number]{width:100%;max-width:none;min-height:44px;border:1px solid #bfcac8;border-radius:4px;padding:10px;background:white;color:#222;font-size:14px}.background-grid select{white-space:normal}.background-grid+.draft-line{margin-top:20px}
.skip-answer{display:flex;align-items:center;gap:8px;min-height:44px;font-size:13px;color:var(--muted);margin-top:8px}
@media(max-width:700px){.background-grid{grid-template-columns:1fr;gap:18px}}

.leader-avatar{--avatar-size:30px;display:inline-grid;place-items:center;width:var(--avatar-size);height:var(--avatar-size);flex:0 0 var(--avatar-size);border:1px solid #d7e2e8;border-radius:50%;background:#edf3f6;color:#375668}
.leader-avatar .lucide,.leadership-role .leader-avatar .lucide{width:55%;height:55%;margin:0}
.team-member{grid-template-columns:46px minmax(0,1fr)}
.team-member>.leader-avatar{--avatar-size:46px}
.team-member-copy{grid-column:2;min-width:0}
.instruction-guide{max-width:46rem}
.instruction-list{list-style:none;padding:0;margin:0}
.instruction-list .instruction{grid-template-columns:24px minmax(0,1fr);padding:10px 0;gap:10px}
.instruction-list h2{font-size:16px;line-height:1.5;margin:0 0 3px}
.instruction-list p{margin:0}
.instruction-guide .policy{margin:14px 0}
.instruction-guide .actions{margin-top:14px;padding-top:0;border-top:0}
.leadership-role dt:has(.leader-avatar),.mail-sender{display:flex;align-items:center;gap:8px;min-width:0}
.mail-address:has(.mail-sender .leader-avatar){align-items:center}
.joint-signature .leader-avatar{display:inline-grid}
.mail-thread{max-width:48rem}
.mail-thread .mail{margin:0 0 16px}
.mail-thread h2{font-size:15px;margin:18px 0 8px;color:#405752}
.mail-history{padding-bottom:12px;font-size:13px;color:var(--muted)}
.mail-history summary{cursor:pointer}
.mail-history[open] summary{margin-bottom:10px}
.mail-history .mail-body{color:#242a2b}
.mail-thread .actions{border-top:0;padding-top:0;margin-top:18px}
.collaboration-mails .mail-head{padding:10px 16px}
.collaboration-mails .mail-address{padding:10px 16px}
.collaboration-mails .mail-body{padding:14px 16px;font-size:16px;line-height:1.75}
.collaboration-mails .mail-body .signature{margin-top:10px}
.work-surface{--ticket-blue:#28587a;--ticket-line:#dce4e8;padding:24px 28px 42px}
.ticket-toolbar{position:sticky;top:env(safe-area-inset-top,0px);z-index:2;min-height:52px;padding:8px 0;margin-bottom:14px;border-bottom:1px solid var(--ticket-line);background:#fff}
.ticket-status{display:flex;align-items:center;justify-content:space-between;gap:8px;min-height:35px}
.ticket-jumps,.mobile-progress,.responsive-label{display:none}
.ticket-location{display:flex;flex-wrap:wrap;align-items:center;gap:10px;color:var(--ticket-blue);font-size:14px;font-weight:650;min-width:0}
.ticket-counter{border-left:1px solid var(--ticket-line);padding-left:10px;color:var(--muted);font-size:13px;font-weight:400;font-variant-numeric:tabular-nums}
.ticket-toolbar .timer{min-width:0;white-space:nowrap;font-size:13px}
.ticket-toolbar #time{min-width:4.2ch;text-align:right}
.ticket-detail{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);border:1px solid var(--ticket-line);border-radius:6px;overflow:hidden}
.ticket-mail,.ticket-reference{min-width:0;padding:20px 22px}
.ticket-mail-label{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--ticket-blue);font-weight:650}
.ticket-id{margin-left:auto;color:var(--muted);font-size:12px;font-variant-numeric:tabular-nums;font-weight:500}
.ticket-mail h1{margin:14px 0 12px;font-size:22px;line-height:1.45;overflow-wrap:anywhere}
.ticket-envelope{display:flex;align-items:center;gap:10px;padding-bottom:14px;border-bottom:1px solid var(--ticket-line)}
.ticket-avatar{display:grid;place-items:center;flex:0 0 34px;height:34px;border-radius:6px;background:#edf3f9;color:var(--ticket-blue)}
.ticket-envelope dl{margin:0;font-size:12px;min-width:0}
.ticket-envelope dl div{display:flex;gap:8px}
.ticket-envelope dt{color:var(--muted)}
.ticket-envelope dd{margin:0;color:#334751}
.ticket-message{padding-top:16px;font-size:16px;line-height:1.8}
.ticket-message p{margin:0}
.ticket-reference{border-left:1px solid var(--ticket-line);background:#f6f8fa}
.ticket-reference h2,.ticket-response h2{display:flex;gap:8px;align-items:center;font-size:15px;line-height:1.5;margin:0;color:#273e4a}
.ticket-reference h2 .lucide,.ticket-response h2 .lucide{width:17px;height:17px;color:var(--ticket-blue)}
.ticket-reference ul{padding-left:19px;margin:9px 0 13px;font-size:14px;line-height:1.65;overflow-wrap:anywhere}
.ticket-reference li+li{margin-top:4px}
.ticket-rules{padding-top:12px;border-top:1px solid var(--ticket-line)}
.ticket-rules p{font-size:14px;line-height:1.7;margin:8px 0 0}
.ticket-response{margin-top:18px}
.ticket-response .decision-grid{gap:20px}
.ticket-response .decision-field{margin:9px 0 2px}
.ticket-response .decision-field legend{min-height:24px;margin-bottom:4px}
.ticket-response .choice{margin:6px 0}
.ticket-response .actions{margin-top:10px;padding-top:12px}
.ticket-response .draft-line{margin:6px 0 0}
@media(max-width:900px){
  .ticket-detail{grid-template-columns:minmax(0,1fr)}
  .ticket-reference{border-left:0;border-top:1px solid var(--ticket-line)}
  .ticket-response .decision-grid{gap:6px}
}
.debrief-copy{max-width:46rem}.debrief-section{margin:0 0 24px;padding:0 0 22px;border-bottom:1px solid var(--line)}.debrief-section:last-child{margin-bottom:0;padding-bottom:0;border-bottom:0}.debrief-section h2{font-size:17px;line-height:1.5;margin:0 0 10px}.debrief-section p{margin:0;line-height:1.9}.done .debrief-copy{margin-top:24px}
.leadership-roles{margin:22px 0;padding:16px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line)}.leadership-roles h2{font-size:16px;margin:0 0 10px}.leadership-roles dl{margin:0 0 12px}.leadership-role{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,1fr);gap:16px;padding:12px 0;align-items:start}.leadership-role+.leadership-role{border-top:1px solid #ebeeee}.leadership-role dt{display:flex;gap:9px;align-items:flex-start;font-size:14px;min-width:0;overflow-wrap:anywhere}.leadership-role .lucide{width:18px;height:18px;margin-top:3px}.leadership-role dd{margin:0;font-size:14px;overflow-wrap:anywhere}.leadership-role.final-authority dd{font-weight:650;color:var(--green)}.leadership-roles .subtle{margin:0}.research-main .leadership-roles h2{font-size:16px}
@media(max-width:850px){.workspace{grid-template-columns:160px minmax(0,1fr)}aside{padding:26px 16px}main{padding:28px 28px 50px}.study-picks{grid-template-columns:1fr}.topbar{padding:0 22px}h1{font-size:24px}}

body{padding:env(safe-area-inset-top,0px) env(safe-area-inset-right,0px) env(safe-area-inset-bottom,0px) env(safe-area-inset-left,0px)}
.brand-copy{display:flex;align-items:baseline;gap:12px;min-width:0}
.queue-code{display:block}
fieldset,.section-head>div,.leadership-role>*,.mail-address dd{min-inline-size:0}
.section-head h1,.choice span,.field legend,.mail-head strong,.ticket-envelope dd{overflow-wrap:anywhere}
dialog{max-height:calc(100dvh - 32px - env(safe-area-inset-top,0px) - env(safe-area-inset-bottom,0px));overflow:auto}
#notice{bottom:calc(22px + env(safe-area-inset-bottom,0px))}

@media(max-width:760px), (max-width:940px) and (max-height:500px) and (pointer:coarse){
  body{background:#fff;font-size:16px}
  .topbar{height:auto;min-height:60px;padding:7px 16px;gap:8px}
  .brand{min-width:0;flex-wrap:nowrap;gap:9px}
  .brand-copy{display:grid;gap:1px;line-height:1.35}
  .brand strong{font-size:16px}
  .brand-label{font-size:12px}
  .topbar .quiet{flex-shrink:0;min-height:44px;padding:0 3px;font-size:13px;white-space:nowrap}
  .topbar .quiet .lucide{width:16px;height:16px}
  .workspace{display:block;min-height:0}
  .workspace aside{padding:8px 16px;border-right:0;border-bottom:1px solid var(--line);background:#f6f8f8}
  #progress,.aside-label,.session{display:none}
  .mobile-progress{display:grid;grid-template-columns:auto minmax(0,112px) auto;justify-content:space-between;align-items:center;gap:12px;font-size:13px;color:var(--muted);font-variant-numeric:tabular-nums}
  .mobile-progress strong{color:var(--green)}
  .progress-segments{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:4px}
  .progress-segments span{height:4px;border-radius:2px;background:#d9e2e0}
  .progress-segments .past{background:#83ada3}
  .progress-segments .active{background:var(--green)}
  main,.research-main{padding:20px 16px 40px}
  h1{font-size:22px}
  h2{font-size:18px}
  .section-head{padding-bottom:12px;margin-bottom:17px}
  .kicker{margin-bottom:3px}
  .lead,.mail-body,.collaboration-mails .mail-body{font-size:16px}
  .notice-band,.policy p,.team-member p,.process-row p{font-size:15px}
  .team-member{grid-template-columns:40px minmax(0,1fr);gap:12px;padding:16px 0}
  .team-member>.leader-avatar{--avatar-size:40px}
  .team-member h2 span{display:block;margin:3px 0 0}
  .instruction-list .instruction{padding:12px 0}
  .policy summary,.mail-history summary,.research-main summary,.done summary{min-height:44px;align-content:center}
  .mail-head,.mail-body,.collaboration-mails .mail-head,.collaboration-mails .mail-body{padding:12px 14px}
  .mail-address,.collaboration-mails .mail-address{grid-template-columns:max-content minmax(0,1fr);padding:10px 14px}
  .mail-body,.collaboration-mails .mail-body{line-height:1.75}
  .leadership-roles{margin:16px 0;padding:12px 0}
  .leadership-role{grid-template-columns:minmax(0,1fr);gap:4px;padding:9px 0}
  .leadership-role dd{padding-inline-start:38px}
  .actions{display:grid;grid-template-columns:minmax(0,1fr);gap:8px;margin-top:20px;padding-top:16px}
  .actions:has(>#go-back:first-child+button[type=submit]:last-child){grid-template-columns:minmax(0,1fr) minmax(0,1.25fr)}
  .actions button{min-width:0;min-height:48px;padding:8px 10px;line-height:1.45;overflow-wrap:anywhere}
  .check,.choice,.skip-answer{min-height:48px}
  .check{align-items:center}
  .choice{padding:11px 12px}
  .background-grid{grid-template-columns:minmax(0,1fr);gap:16px}
  .background-grid .field>label{font-size:15px}
  .field select,.background-grid .field select,.background-grid input[type=number],.research-main select{font-size:16px;min-height:48px;max-width:none}
  .question{padding:16px 0}
  .likert{gap:3px}
  .likert label{min-width:0;min-height:54px}
  .anchors{gap:12px}
  .draft-line{flex-wrap:wrap;row-gap:2px}
  .debrief-section{margin-bottom:17px;padding-bottom:15px}
  dialog{padding:18px}
  dialog .actions{padding-top:12px;margin-top:12px}

  main.work-surface{padding:0 16px 32px}
  .ticket-toolbar{margin:0 -16px 12px;padding:5px 16px 7px}
  .ticket-status{min-height:32px}
  .ticket-location,.ticket-toolbar .timer{gap:6px;font-size:13px}
  .ticket-location-label{display:none}
  .ticket-counter{border:0;padding:0;color:var(--ticket-blue);font-weight:650}
  .ticket-jumps{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.45fr) minmax(0,1fr);gap:6px;margin-top:4px}
  .ticket-jumps button{min-width:0;min-height:44px;padding:4px;font-size:13px;line-height:1.4;gap:5px}
  .ticket-toolbar .lucide{width:16px;height:16px}
  #ticket-subject,#ticket-records,#ticket-response-title,.ticket-response input{scroll-margin-top:calc(104px + env(safe-area-inset-top,0px))}
  .ticket-mail,.ticket-reference{padding:13px 14px}
  .ticket-mail h1{font-size:20px;margin:8px 0 10px}
  .ticket-envelope{padding-bottom:9px}
  .ticket-message{padding-top:10px;line-height:1.65}
  .ticket-reference ul,.ticket-rules p{font-size:15px}
  .ticket-response{margin-top:16px}
  .ticket-response .choice{font-size:16px;min-height:48px;padding:10px 12px}
  .ticket-response .decision-grid{grid-template-columns:minmax(0,1fr);gap:10px}

  .table-wrap:has(.responsive-table){overflow:visible;margin:14px 0 20px}
  .responsive-table,.responsive-table tbody{display:block;min-width:0}
  .responsive-table thead{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}
  .responsive-table tbody tr{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,.7fr);gap:5px 12px;padding:11px 0;border-top:1px solid var(--line)}
  .responsive-table tbody tr:last-child{border-bottom:1px solid var(--line)}
  .responsive-table td,.research-main .responsive-table td{width:auto;min-width:0;border:0;padding:0;font-size:14px}
  .responsive-table td:nth-child(2){text-align:right;color:#465552}
  .responsive-table td:nth-child(n+3){grid-column:1/-1}
  .responsive-label,.responsive-table .queue-code{display:block;color:var(--muted);font-size:12px;font-weight:500}
  .research-main .research-links{gap:4px 18px;margin:12px 0 18px}
  .research-main .research-links a{display:inline-flex;align-items:center;min-height:44px}
  .research-main .material-block{padding:18px 0}
  .research-main details{margin:10px 0}
}
@media(max-width:390px){
  .likert{gap:0;margin-inline:-11px;border:1px solid var(--line);border-radius:4px}
  .likert label{border:0;border-radius:0}
  .likert label+label{border-inline-start:1px solid var(--line)}
  .likert label:has(input:checked){box-shadow:inset 0 0 0 2px var(--green)}
}